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Tuesday, January 29, 2013

Business as Unusual and the Dusty Binder Syndrome

Last summer, as part of my normal follow up with clients and prospects, I asked the question, "Have you reviewed your organization's communicable illness plans to check if any of it's components have past their "best used before" dates?"

Of course, in the middle of the dog days of summer, I heard a few yawns on the other end of the phone line. I mean who reviews their business continuity plans when they don't have an actual emergency???

Well, flu season is coming early and harshly this year, sending many of the same people looking for the "dusty binder" that contains the decision making protocols for pandemics.

Trivial considerations like what we plan to do if 25% of the workforce is sick, another 25% are scared to come into the workplace out of fear of getting sick and that rush order your manufacturing operation is counting on to keep production moving just was rescheduled due to heavy absenteeism at a critical vendor location!

Disaster Denial is not a sound business strategy. This flu season was predicted as well as predictable. In the very least, use this time to get a little ROI out of this crisis by reviewing your plan and comparing it to best practices.

Please contact Dave Flora @ 847.513.3787 if you would like to discuss improving your response for this outbreak and the predictable outbreaks in the future. The worst time to be exchanging business cards is in the midst of a crisis.

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